Customer Reviews

As a family-run business, we at J Edgar & Son uphold the same values today that the company was founded upon a century ago. We’re Cumbria’s longest serving car dealer, and have achieved this prestigious title in part thanks to the loyalty of our esteemed customers. Through four generations, local motorists have supported our organisation, and as such, we endeavour to provide the best possible service to each and every driver who walks through our doors.


Whether you’ve been coming to us for vehicles for years, or are new to motoring, we aim to provide the same warm welcome and friendly, professional service that’s tailored to your requirements. The teams at our facilities in Frizington and Workington work hard to ensure your needs and met and your expectations exceeded, whether you’re looking for a new or used car, or bringing your vehicle in for routine maintenance.

Today, we at J Edgar & Son are pleased to represent the Hyundai, Nissan and Suzuki brands. These manufacturers represent the pinnacle of automotive engineering, offering engaging vehicles that can be relied upon mile after mile to deliver the utmost performance, efficiency and comfort, as well as advanced technology to enhance your drive. In representing them, we hope to emulate the same standard of care and quality that they show in creating their products, ensuring that every vehicle we sell is prepared to a high standard.

Our team of trained technicians inspects every Approved Used model that we offer, giving our customers the reassurance they need when purchasing. We also aim to make the buying process as simple and smooth as possible, arranging test drives to suit your schedule and discussing our various finance plans in order to help you choose the right one for your budget.

Of course, competitive pricing is another aspect of our commitment to great service, which is why we have regular special offers available for you to take advantage of. These cover not only the vehicles themselves, but also aftersales care, so you can save when it comes to maintaining your car.

Our valued customers remain at the heart of all our endeavours, and it’s their feedback that helps us to improve our offering as we head into the next 100 years of automotive retail. We appreciate every comment we receive, taking on board any constructive criticism we’re given to help us in our commitment to providing exceptional service.

Monitoring your feedback also gives us a chance to see what we’re doing right. If a particular member of staff is commended in a comment, we take care to ensure that praise reaches them. We believe this spurs our teams on to continue going the extra mile for each and every one of our customers.

J Edgar & Son Reviews

Below, you will find a selection of the most recent reviews that have been left by motorists who have visited us and taken advantage of our services. We hope they will give you a flavour of what our business has to offer and help you to decide if we’re the right dealership to assist with your automotive needs.

If you have recently visited our Frizington or Workington dealerships yourself and would like to provide feedback on your experience, we’d be delighted to hear from you. Simply leave your comments on our Google or Facebook page, submit a review to an independent site such as CarGurus, or send us an email. If you think there’s something we could do to improve, we’ll be happy to respond to you directly.

We look forward to hearing about your experience with us at J Edgar & Son.

Read Our Reviews

Customer Reviews

See what our customers say about us... Read all reviews

Jacqueline Chambers Execeptional sales Service from Jamie, nothing was a problem. Good advice and patience and understanding. A friendly and welcoming atmosphere in the team. Sometimes garages can be intimidating for women but this certainly wasn’t the case here. Would definitely recommend. Absolutely delighted with my purchase.
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    Nick Hazlewood Good straight forward car dealer understanding and helpful. Good to deal with and not pushy. Also have everything thought of and there are some realistic deals available as well recommended excellent service with humans running it all!
    David Abbott Visited to look at possibly purchasing a new car, left having done so! We have used Edgar's at Rowrah for our last 5 cars and really wouldn't consider going anywhere else. Really friendly, helpful and attentive staff, nice atmosphere, and their ...
    Shelly Tomlinson Totally reliable , honest dealership. Nothing is too much trouble for the friendly staff. Recommend them for buying , servicing, NOT , repairs . In fact , everything
    Leanne Stephens Some of the best customer service I've ever
    experienced, I would recommend this car retailer to
    anyone
    Fiona O'Neill Great customer service! Staff are attentive and polite,
    nothing seems to be too much trouble for them. Tea,
    coffee, juice available for customers. Was only in for a
    service this time but, having had 2 cars from them
    before, Edgars is the first place I look when it's time
    to change the car due to their customer service and
    attitude.
    Eric Hammel I have dealt with this garage for years and have
    purchased my last 6 or 7 from Edgars & Son. Great
    family business with a very good and helpful sales
    team and after sale service.
    James Wright The quality of service by the service department
    today has exceeded my expectations. Over and
    above what would be considered acceptable.
    Excellent and thank you
    Gerry Ryan J. Edgar has been our garage of choice for longer
    than I care to remember.
    A little maxim Terry Edgar said to me many years ago
    was "We can't guarantee that you won't get a
    problem with one of our cars BUT what I can
    GUARANTEE is that we'll move heaven & earth to get
    things right!" It has been my experience that Edgar's
    operated and are still operating to that exacting
    ethos.
    Ellie Tinnion My mam and dad have had countless cars from
    Edgar’s, so I bought my first car here, and had two
    more since then. Great service and high quality cars!
    We wouldn’t go anywhere else! Thanks to all involved,
    love my latest beauty
    Kerry Carruthers Just picked up my new car from J Edgar and son
    would not go anywhere else, We have used this
    company since the good old Rover days, great to see
    the Edgar brothers continuing the excellent customer
    service in this family run company. From sales to
    service the after care, and customer service is second
    to none and the coffees good too keep up the
    Faboulous work team Edgar’s.
    Jane Brown They were very pleasant and helpful and the thing I
    really like is they spoke to you in layman's language
    so I could understand that they were saying and the
    lady in the office was really pleasant and that makes
    your day too