J Edgar & Son (Rowrah):
J Edgar & Son (Dunmail Park):

Frequently Asked Questions


See below for some of our most commonly asked questions. If your query isn't covered, please contact us.

Buying Online

Buying a used car is very personal, so look for a model that matches your specific needs in terms of size and space, fuel type and trim level. You’ll also want to consider your overall or monthly budget.

When buying a used car from a reputable dealer such as J Edgar & Sons, we recommend checking the general condition of the vehicle, asking to view the service history and going for a test drive. If buying privately, it’s important to check the vehicle is legally up for sale and that the VIN matches that on the V5C document too.

The best new family car for you depends on your specific needs. Popular choices, however, include the Hyundai i30, Nissan Qashqai and Suzuki SX4 S-Cross, all of which are available from J Edgar & Sons.

As with buying used, the new vehicle you choose depends on your needs and budget. Decide how much space you need, what sort of vehicle is suited to your lifestyle and environment, and what safety and convenience features you require.

Among the best-selling used cars in 2018 were the Ford Fiesta, Vauxhall Corsa, Nissan Qashqai and Volkswagen Golf. Many of these models are available from J Edgar & Sons.

Used cars are, on the whole, much more reliable than in the past. Most are built to last many years, and buying an approved used car from a reputable dealer provides extra peace of mind, due to the quality standards that need to be met.

Looking After Your Vehicle

New cars don’t need their first MOT test until three years after their registration date. So if your car was registered on 1 March 2018, its first MOT will be due on 1 March 2021. It will then need to undergo the test every year thereafter.

It’s generally recommended that vehicles are serviced every year or 12,000 miles – whichever comes first. To find out how often your model should be serviced, however, check your owner’s manual.

A full car service includes inspections of the vehicle’s key components and systems including oil, steering, suspension and more. Contact us today for full details.

All safety elements of the vehicle are checked in an MOT, including lights, brakes, tyres, seat belts and more. Contact us today for a full list of what the test includes.


Car finance packages enable you to pay for your vehicle over an agreed period at fixed monthly rates. There are several different types of finance plan, which our team will be happy to explain. ​

The value of a vehicle does affect how much it costs to insure, although newer cars are likely to have more security devices and safety mechanisms in place, meaning the premium can prove cheaper than on older cars.

J Edgar & Son (Rowrah):
J Edgar & Son (Dunmail Park):

J Edgar & Son Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 522976). Automotive Compliance Ltd’s permissions as a Principal Firm allows J Edgar & Son Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

Regulated Complaints
Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD
Telephone: 01452671560
E-mail: complaints@automotive-compliance.co.uk
If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is avilable on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk