PRIVACY POLICY

J EDGAR & SON LIMITED | CUMBRIA

By entering this website you agree to all of the terms and conditions as set out below. Your privacy is of high importance to us and we want you to feel comfortable when browsing our site.

YOUR PERSONAL DETAIL

From time to time, J. Edgar & Son Ltd. may collect information about you, which is used for business purposes only, i.e. the marketing of and the sale of vehicles and associated products and services. By sending us information (including by completing any forms or providing your contact details using our website(s)), you agree that such information is not confidential and that J. Edgar & Son Ltd. can use the information in accordance with this Privacy Policy.

J. Edgar & Son Ltd., will keep and use this information (along with any other information which it may hold about you) now and in the future until you notify us in writing of the personal data you are happy for us to keep.

Your data will be used for the following legitimate reasons:

(i) to provide you with information on changes to procedures, as well as new products and services which may be of interest to you; (ii) for the purposes of conducting market research; and (iii) to provide you with agreed goods and services.

If you are an existing customer, J. Edgar & Son Ltd. may also have legitimate reason to go on using your personal data in order to administer its relationship with you. An example might be that you have a contract of lease or hire or a service plan for your vehicle. We may be legally obliged to keep that information on file after the end of the relationship.

In accordance with Chapter 3 of the GDPR ACT 2018, you have the right to know details of your information being kept by J. Edgar & Son Ltd. and to contact the Data Protection Office of J. Edgar & Son Ltd. in regards to the following:

•The right to be informed

•The right of access

•The right to rectification

•The right of erasure

•The right to restrict processing

•The right to data portability

•The right to object

•Rights in relation to automated decision making and profiling.

USERS AGED 16 AND UNDER

If you are 16 or under you must have permission from a parent or guardian before you give us any personal information. If we find that we have received information from you without the appropriate consent, we reserve the right to cancel all transactions and services and remove all personal data that you have supplied. You will be able to re-submit the information when you have the required permission.

THIRD PARTY SITES

Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

INFORMATION TRANSMISSION

Unfortunately, the transmission of information via the internet is not completely secure. J. Edgar & Son Ltd. and our web services providers (G-Forces Web Management Ltd.) do the utmost to protect your information by ensuring all data is processed in accordance with applicable data privacy laws, and is always kept secure. Our web providers G-Forces Web Management Ltd. is certified to the standard of ISO27001 (international standard for information security).

AUTOMATIC COLLECTION OF INFORMATION

Non-personal information may be collected about you automatically as you use the site (for example the type of internet browser that you use or the site from which you came). You cannot be identified from this but it assists our web providers G-Forces Web Management Ltd. in providing J. Edgar & Son Ltd. with vital information on how to improve the site (for example by seeing which pages are popular and which are not). When you visit the site, information may be stored on your computer automatically using the function commonly called a "cookie". A "cookie" means that you do not need to re-key information each time you come on the site. Your computer may allow you to block "cookies" should you wish to do so. Technological advances mean that safety measures are in place and will continue to be improved to safeguard you and your privacy. The website of J. Edgar & Son Ltd. is a secure https:// site follow stringent safeguarding measures provided via G-Forces who conform to international standard ISO/IEC 27001:2013.

IF YOU VISIT OUR WEBSITE

When someone visits our website, or web providers G-Forces collect standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). G-Forces collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services, and provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely.

G-Forces also use Google Analytics to collect standard internet log information and details of visitor behaviour patterns, which are stored against unique ids (i.e. strings of numbers). We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which in turn enables us to make improvements to our website and the way we sell our cars and services. This information is only processed in a way which does not identify anyone. It is kept indefinitely.

IF YOU USE OUR ONLINE ENQUIRY SERVICE OR VALUATION SERVICE

When you submit information using an online form, G-Forces processes the data collected and stores it for 31 days for the legitimate business purpose of enabling us to access the information and deal with your request (it is then kept for a further 14 days in G-Forces’ routine back-ups for business continuity purposes). If you have decided to opt-in to receiving information from J. Edgar & Son Ltd. (depending on how you choose to receive such information) we will keep this information indefinitely or until you notify us of your decision to terminate any future contact.

We collect the following information:

•Name

•Email address

•Address

•Contact telephone number

IF YOU USE OUR LIVE CHAT SERVICE

We use a third party provider, Gubagoo Inc., to supply and support our LiveChat service. If you use the LiveChat service we will collect your name and email address, should you provide this along with any other personal information that you volunteer to us. This is used for the legitimate business purpose of handling customer enquiries in real time and then following up. This data is stored by Gubagoo for 2 years to enable us to access the information and deal with your enquiry. Gubagoo stores the information in the US under the EU-US privacy shield framework. Please see Gubagoo’s privacy policy for more information on how they use your data. https://www.gubagoo.com/about/policy

The following information may be collected:

•Name

•Email address

•Address

•Contact telephone number

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will inform you when collecting your data if we intend to use your data for such purposes. You can exercise your right to prevent such processing by only checking certain appropriate boxes on the forms J. Edgar & Son Ltd. use to collect your data.

Updated 10 April 2018