NISSAN CUSTOMER PROMISE

At J Edgar & Son Nissan we want you to be completely satisfied. Our customers are the focus of all we do, and we’re committed to providing the highest levels of service and aftercare necessary. And this does not differ if you are an existing Nissan customer, if you bought your car new or used. You will benefit from the Nissan Customer Promise for as long as necessary.

The customer promise includes the following:

FREE COURTESY CAR

YOU want to stay on the road when your Nissan is in for a service or repair. We pormise to keep you mobile free of charge whether you need a courtesy car, or just a lift.

FREE VIDEO HEALTH CHECK 

YOU want to understand what is going on with your car’s service. We promise a free vehicle health check and we can even show you any work that might need doing with your own vehicle assessment video.

SERVICE PRICE MATCH 

YOU want the best value for money when it comes to service and repair. We promise simple Fixed Price Servicing, and will price match like-for-like competitor written quotes within 10 miles of your local dealer.

CONTINUOUS ROADSIDE ASSISTANCE

YOU want the peace of mind you get from our quality service to go even further. We promise to give your continuous Free Roadside Assistance.

HERE FOR YOU

YOU want your problems resolved quickly. We promise to propose a resolution to any problem within two working days.

TEST DRIVE YOUR CHOICE 

YOU want to test drive the Nissan model, engine and gearbox you’re interested in buying. We promise that’s what you’ll get when you pre-book your test drive either online or through our customer service center.

AT YOUR ASSISTANCE

At J Edgar & Son Nissan we are happy to help.
If you have any queries or questions regarding our range of cars or the service we provide please get in touch.

Call 01946 861607 or fill in the enquiry form

NISSAN ENQUIRY